Sending a TDN App Info Log
To send an TDN App Info Log to our support staff, the customer will need to do the following (this procedure is included in the App help system / manual):
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1.
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Turn the vehicle key to the on position. |
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2.
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Connect the MPVI2/2+ to the vehicle. |
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3.
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Tap the TOOLS icon to open the Setup / Tools Menu. |
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4.
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Select Gather Info Log for Tech Support. Info Log Screen appears. |
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5.
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Tap the GATHER INFO LOG button. The app will begin gathering the Info Log. |
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6.
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When the app has finished gathering the Info Log, tap SHARE to email the log to customer support. |